New York Times Analyst, Subscriber Revenue Analytics in New York, New York
We are seeking a Data Analyst to join our growing Data & Insights group who will partner with Marketing, Operations, and Finance teams in support of the Times’ digital and home delivery subscriber businesses. The Analyst will produce reporting and analyses to monitor subscriber behavior, optimize retention tactics, and classify and understand revenue.
The successful candidate will be distinguished more by strong technical and analytical ability, a quick intuition, and a willingness to get involved than by any specific domain knowledge or experience. The candidate should be comfortable expressing complex concepts in writing, speech, code, or with visuals, and should be interested in becoming an expert in the use of SQL.
Create reporting solutions to monitor outcomes at key moments in the subscriber lifecycle e.g., price/product changes, changes to subscriber benefits, etc.
Enable marketers to identify effective tactics for increasing retention and per-customer revenue through test design, implementation, and analysis
Produce analyses in partnership with Marketing and Finance to enable deep understanding of reported revenue
Champion the data needs of non-technical partners by translating business needs into technical requirements and collaborating with engineers to realize solutions
Promote data literacy and enable self-service segmentation, reporting, and analytics by training cross-functional partners in the use of data tools
Document bugs for and suggest improvements to data capabilities and products
Proactively collaborate with teammates to promote adoption of best practices and use of standardized data definitions by contributing to shared documentation resources, being active on Slack, and participating in team knowledge-sharing exercises
1-3 years work experience in data analytics; experience supporting a B2C business a plus
1+ years work experience manipulating data using code is required. Strong analytic SQL skills strongly preferred, equivalent skill in R or Python Pandas is acceptable
Familiarity with data exploration / data visualization tools like Tableau, Chartio, etc.
Exceptional verbal and written communications skills; technical writing experience a plus
Degree or coursework in an analytical field such as economics, mathematics, or computer science preferred
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The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.
Help shape the future of The New York Times
This is an important moment to work at The Times. Across the organization, we're taking advantage of the changing media landscape to pioneer a new era of journalism. With high-quality, original reporting at our core, we’re thinking more creatively about our reader relationships and how to deliver new and relevant offerings and experiences. We’re telling stories differently and playing with emerging formats like 360 video and VR. And we’re building a diverse and collaborative culture that can keep up with the rigors of the modern-day news cycle.
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To create journalism and supporting products that stand apart, we must recruit the finest talent in the world. Journalists, data designers, videographers, agile marketers, art directors, and many others, we’re looking for people at all stages of their careers to bring different perspectives and practices to our teams. Together, we can make our journalism more insightful, meaningful and essential to the daily lives and understanding of people around the world.
If you see a job opening here that might be a good fit for you, we encourage you to apply. We offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, tuition reimbursement, paid vacation, paid parental leave and much more.